Parasite 4Our hospital in Stirling is now running a normal service but we are taking precautions to keep our clients and staff safe:  

  • Booked appointments – please wait in your car and call reception to let us know you have arrived, one of our vets or nurses will then call you or come to your car to speak to you. The vet or nurse will then take your pet into the building for a clinical examination, before coming out to discuss their findings with you, and making a plan with you for ongoing care.
  • Repeat prescription – if you need to order food or medication please call us and we will organise this for you, at this time all collections are at our hospital in Stirling. When collecting your order, please call reception on your arrival at the hospital and one of our receptionists will bring your order to you at the door.
  • Please wear a mask while interacting with staff.
  • Please call and cancel your pets appointment if you are showing signs of coronavirus (fever/dry cough/shortness of breath, changes in taste) of or if you have been in contact with anyone who has coronavirus. In an emergency we have a protocol to see pets from households where a member has coronavirus. We ask that you please inform us so we can help your pet but also stay safe.

Our clinic in Dunblane is now open for limited hours, for booster and health check clinics. To help us all remain safe, we ask that;

  • Only one client is in the practice at a time.
  • Only one person visits per pet.
  • You wear a mask when you enter the building.
  • You use the hand gel on entry of the building and again when leaving.
  • If you are showing signs of coronavirus (fever/dry cough/shortness of breath, changes in taste)  or if you have been in contact with anyone who has coronavirus, please call and cancel your appointment
  • Please be aware that when the Clinic in Dunblane is closed the phone lines are redirected to our Stirling hospital.